Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us when creating an account, purchasing services, or contacting support. This includes: name, email address, payment information (processed securely by our payment processor), billing address, and any communications you send us.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send technical notices and support messages; respond to your comments and questions; and send promotional communications (you may opt out at any time).
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, subject to confidentiality agreements. We may disclose information when required by law.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.
5. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your personal data at any time by contacting us.
7. Your Rights
You have the right to access, update, or delete your personal information. You may also object to processing, request restriction of processing, and request data portability. Contact us at contact@host5g.net to exercise these rights.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at contact@host5g.net or through our support portal at billing.host5g.com.